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Approved institutions
Lending infrastructure for Lesotho
One connected system for the entire lending journey.
LoanHub connects borrowers, lenders, branches and professional financial teams through a secure marketplace and a complete loan operating system—from first request to final repayment, reporting and recovery.
Borrower marketplace Multi-branch operations Accounting & reports Realtime collaboration
LoanHub operating map
From opportunity to evidence
Marketplace
Requests → offers
Servicing
Disburse → repay
Finance
Post → reconcile
Reporting
Measure → improve
Governed at every layer
Tenant isolation, branch scope, professional roles, audit evidence and controlled files follow the same operating model.
Live platform activity
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Active branches
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Borrower profiles
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Client relationships
One platform, many operating teams
LoanHub is more than a loan register.
It combines marketplace acquisition, lending operations and the surrounding work a professional financial institution needs to run with control and visibility.
Marketplace & origination
Borrowers can broadcast funding requests, lenders can review redacted opportunities, unlock authorised details and compete with structured offers.
Loan requestsLender offersDirect applicationsAffordability workflows
Borrower intelligence
A shared borrower profile brings employment, affordability, consent, banking, supporting documents and lending history into one controlled workflow.
KYC profileEmployment & incomeBank accountsConsent-led sharing
Loan servicing
Move an approved facility through disbursement, schedules, allocations, balances, maturity, early settlement, restructuring and completion.
Repayment schedulesTop-upsEarly settlementRenewal policies
Collections & recovery
Give collections teams a dedicated operating queue for due and overdue accounts, follow-up activity, recovery coordination and evidence.
Overdue monitoringCollection casesFollow-up activityMaturity recovery
Payments & treasury
Control disbursements, repayments, transaction evidence, gateway-backed channels, daily branch cash, funding transfers and treasury submissions.
Repayment postingPayment evidenceBranch cashTreasury controls
Accounting & reconciliation
Operate a double-entry accounting foundation with chart of accounts, journals, trial balance, financial statements and reconciliation workflows.
Balanced journalsTrial balanceProfit & lossBank reconciliation
Reports & analytics
Turn daily operations into branch, company and platform analytics with scheduled PDF/CSV reports and midnight reconciliation routines.
Portfolio analyticsBranch performanceScheduled reportsOperational reconciliation
HR & performance
Run workforce records alongside lending operations: departments, positions, attendance, leave, payroll, assets, recruitment, training and performance reviews.
Attendance & leavePayrollAssetsGoals & reviews
Realtime collaboration
Keep authorised teams and borrowers connected with persistent notifications, presence, group/direct chat, read state, voice notes and attachments.
Realtime chatPresenceVoice notesActionable notifications
Call management
Support company-controlled calling, recording policy, supervision, retention and quality review when approved WebRTC/SIP infrastructure is provisioned.
Call recordsRecording controlsQuality reviewSupervision policy
Documents & files
Manage borrower evidence and company work with permissioned uploads, integrity checks, encryption, visibility controls, document revisions and signatures.
Managed filesDocument studioRevisionsControlled sharing
Company operating system
Coordinate branches, staff roles, client cases, APIs, webhooks, institution governance, company websites and workspace tools from one tenant-aware platform.
Multi-branch tenancyAPI & webhooksClient caseworkWorkspace tools
Real platform activity
See LoanHub grow without exposing customer data.
These figures come from LoanHub itself and are published only as platform-wide counts. Personal details, company balances, loan values and tenant-level breakdowns stay private.
Live platform activity
Privacy-safe platform-wide counts. No personal or tenant financial details are published.
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Approved institutions
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Active branches
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Borrower profiles
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Client relationships
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Loan requests
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Lender offers
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Loan accounts
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Active loans
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Completed loans
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Employee profiles
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Managed files
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Generated reports
For borrowers
One profile. More control over your borrowing journey.
LoanHub is designed so a borrower can build a reusable financial assessment, request funding, compare offers and keep track of the resulting loan relationship from one place.
Register as a borrower01
Create your account
Register once, secure your identity and build the borrower profile used across LoanHub.
02
Complete your assessment
Add employment, income, expenses, bank accounts, supporting documents and the consents you choose to give.
03
Request funding
Create a loan request and make it available to eligible lenders through the marketplace workflow.
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Compare offers
Review structured lender offers and choose the facility that fits your needs instead of repeating the same application everywhere.
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Manage the loan
Follow repayment schedules, payments, documents, messages, reminders and loan status from your own workspace.
For lenders and financial institutions
Build the lending business around the loan book—not beside it.
LoanHub joins customer acquisition, loan servicing, finance, workforce and governance so branches and specialist teams can work from the same controlled source of truth.
STEP 01
Register the institution
Create the company workspace and complete the approval and governance details required by LoanHub.
STEP 02
Build the operating structure
Create branches, add staff and assign business roles so each team member sees the work they are authorised to perform.
STEP 03
Configure lending
Create products, calculation methods, fees, decision controls and the origination workflow used by the institution.
STEP 04
Acquire and evaluate business
Work with existing clients, direct applications and marketplace requests; review affordability and supporting evidence.
STEP 05
Service and recover
Approve, disburse, schedule, collect, restructure, settle and recover facilities while preserving an auditable record.
STEP 06
Run the institution
Use treasury, accounting, reporting, HR, performance, documents, communication and analytics without leaving LoanHub.
Role-aware operations
The right workspace for the right responsibility.
LoanHub separates authority by platform, company, branch and borrower context so specialist teams can work quickly without turning every user into an administrator.
Platform governance
SuperAdmin and platform teams govern institutions, plans, service-wide reporting, support, compliance, incidents and platform operations.
Institution leadership
Company owners, administrators and branch managers control settings, branches, staff, lending, billing, finance and branch performance.
Professional operations
Loan, finance, collections, compliance, audit, risk, treasury, HR, performance, support and technology roles work within scoped permissions.
Borrowers
Borrowers manage their own profile, requests, offers, loans, payments, files and conversations without belonging permanently to one lender.
Security & governance
Control is part of the workflow, not an afterthought.
LoanHub's security model is built around tenant boundaries, active roles, branch context, protected evidence and traceable operations. Sensitive diagnostics remain separated from ordinary user-facing errors.
Isolated company tenants and branch-aware access
Role-based permissions across operational teams
Auditable business actions and request correlation
AES-GCM encryption at rest for managed files and chat content
HTTPS/WSS production transport through the public edge
Safe user-facing error references while technical diagnostics remain restricted
Permissioned file visibility, checksums and controlled sharing
Platform-owner support access designed to be time-limited and auditable
Learn before you operate
A public manual and documentation centre are part of the product.
New borrowers, institution owners and staff should not have to guess how the platform works. LoanHub now puts the most important operating guidance directly on the public website.
Complete user manual
Getting started, borrower workflows, institution setup, lending operations, payments, collections, finance, reporting and troubleshooting.
Open manualDocumentation centre
Quick-start guides, role guidance, security notes, operational checklists, privacy information and technical access points.
Browse documentationStart in the right place
Borrowers and institutions have separate registration paths, while existing users go straight to secure sign-in.
Frequently asked questions
Know what LoanHub is designed to do.
The answers below reflect the implemented platform model and its current production boundaries.
Is LoanHub only for one loan company?
No. LoanHub is multi-tenant. Independent institutions operate inside isolated company and branch scopes while the platform layer governs the service as a whole.
Does a borrower belong to the company that first registers them?
The borrower profile is designed as a platform-level profile. Company-specific agreements and authorised relationship data remain scoped to the relevant lender while the borrower can work across the marketplace.
Can institutions run multiple branches?
Yes. Branches, branch staff, branch lending activity, collections, performance and reporting are first-class parts of the company operating model.
Does LoanHub include accounting?
Yes. LoanHub includes a double-entry accounting foundation with journals, chart of accounts, trial balance and financial reporting. Production accounting policies should still be reviewed by a qualified accountant.
Are documents and messages protected?
LoanHub supports permissioned managed files and AES-GCM encryption at rest for managed files and chat text. Production traffic is protected through HTTPS/WSS. This is server-managed encryption, not client-to-client end-to-end encryption.
Does LoanHub support payment integrations?
LoanHub has payment, gateway, treasury and reconciliation workflows. Live electronic channels depend on the relevant provider onboarding, credentials and approvals for the institution using them.
Can staff communicate and manage calls in LoanHub?
Yes. Internal realtime chat, notifications and file attachments are built in. Controlled calling and recording features require approved WebRTC/SIP infrastructure and company policy before live use.
Where can a new user learn the system?
Use the public LoanHub User Manual and Documentation Centre linked throughout this website. They explain onboarding, borrower workflows, institution operations, finance, reporting, security and troubleshooting.
Ready when you are
Borrow, lend and operate from one connected financial platform.
Choose the account path that matches your role, or read the manual first and understand the full workflow before creating an account.